Junior Customer Relation Specialist, Avon EMEA FSC Poland

Scope of responsibilities:

Our exceptional offer: Exciting role requiring interactions across Avon EMEA SSC and serviced Markets Opportunity to gain general process knowledge across all SSC activities Professional development by coordinating and managing  Customer Relation projects and initiatives  such as communication channel unification, Voice of Customer survey, etc. International environment with the possibility of active language usage Opportunity to develop cross-cultural communication skills

Our requirements: Good understanding of Shared Service Center functionality and interactions between processes and teams, or Avon  framework Min. 1 year of experience with customer issues solving Min. 1 year in multinational & cultural environment Good knowledge of finance and at least one process (PTP/RTR) will be a plus Excellent communications & mediation skills, effective change management, flexible, creative, time management required Languages: Excellent English, communicative Spanish  and/or Italian will be an advantage