Ogłoszenie numer: 867500, z dnia 2015-11-10
TELUS International Europe is a leading European provider ofmultilingual contact center and BPO solutions. The company serves its clientsin over 30 languages including English, French, German, Italian and Spanish.
The company has 1,600 positions in Europe across sevendelivery centers located in: Sofia and Plovdiv (Bulgaria); Bucharest andCraiova (Romania); Manchester and Cannock (UK).
Gamer Support Advisor with German or Polish and English
Miejsce pracy: Bułgaria, Sofia
Opis stanowiska
Currently we are looking for GAMER SUPPORT ADVISOR who willbe responsible for communication through Support Ticket, E-mail and otherchannels with the online gaming users, answering game user's general in-gamequestions and requests providing superior in-game quality of service.
So U Speak German or Polish
Lets battle together!
Wymagania
- Fluent in GERMAN or POLISH and excellent English
- 1+ yearexperience working within a customer support environment will be a plus
- Excellent knowledge of MS Office
- Detail-orientated and customer-centered approach
- Resultfocused with demonstrating consistent success through data driven reporting
- A greatteam player with strong problem solving skills with an interest in resolvingcustomer issues
Oferujemy
WHAT ARE WE OFFERING YOU:
Become part of our company and take advantage of the greatbenefits our team members enjoy:
- Oneof the best relocation packages accommodation for the whole period whileworking in our company, including transportation allowance. We also providededicated support prior your arrival and during your whole employment period inTIE Bulgaria, including: assistance in all the administrative steps that needto be made by a foreigner coming to work in Bulgaria, social and culturalintegration, (organization of cultural and leisure events for your easieradaptation), free Bulgarian language courses in the office premises.
- Attractive remuneration and supportive work-life balance policies
- Amazing training & career development opportunities
- Flexible working time schedule
- Super interesting projects – from major airlines to pets' accessories
Fantastic location and wellness activities in addition, such as:
- Gym & yoga at the office
- Tennis
- Free massages & Psychologist