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Praca.pl Praca Małopolskie Zabierzów Specjalista ds. Obsługi Klienta Zabierzów
Customer Service Representative with French and English

Customer Service Representative with French and English

ManpowerGroup
Zabierzów
specjalista (mid)
pełny etat
umowa o pracę
praca stacjonarna
189 dni temu

Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!

Customer Service Representative with French and English
Miejsce pracy: Zabierzów
Nr Ref.: 11393

Job Tasks

  • A main point of contact for all customer
  • Manage/co-ordinate the order process
  • Prepare & produce professional quotations
  • Manage/co-ordinate the order process from start to finish in close conjunction with the Central order Desk
  • Active follow-up of outstanding quotes
  • As a Sales Force super user, ensure the systems is updated and maintained; liaise with both internal and external clients
  • Proactive control of Company generated leads, including follow-up and liaising with the sales force and external clients
  • Generate & check reports for the status of orders on a regular basis
  • Progress outstanding orders on the system
  • Receive & respond to all customer complaints & to follow the customer complaint procedure
  • Liaise with the accounts department regarding customer credit issues
  • Manage office phone calls in coordination with the other team members of the Customer Service
  • Support the Customer Service Supervisor with his/her reporting tasks and provide him/her actual & relevant data, information and graphics
  • Initiate and support local marketing initiatives
  • Visit exhibitions and conferences in agreement with the direct manager in order to generate leads, do the follow-up and create appointments for the sales force
  • Organize customer activities in agreement with the direct manager
  • All other activities related to the day-to-day business or to improve the business
  • Ensure all HSSEQ rules and regulations are communicated and enforced throughout the Organization; proactively participate to safety awareness and improvement
  • Represent the Company in a professional manner at all times, both internally and externally; follow the published processes and comply with all company policies and procedures; be an ambassador for the businesses in particular ensure that Health & Safety comes first at all time

Requirements:

  • Fluent in French to support the French market
  • English – essential fluent oral & written 
  • A minimum of 5 years’ experience in a similar position, commercial acumen and negotiation skills, with a strong business hunter mindset are required
  • Post-secondary education
  • Technical affinity and understanding of industrial markets
  • Good working knowledge of Office software (Word, Excel, PowerPoint, etc.)
  • Strong interpersonal skills, works and communicates well with internal colleagues and external customer
  • Energetic and proactive initiator; must present a professional and articulate image
  • Able to work to deadlines; excellent organizational skills

Offer:

  • Full-time employment contract
  • Attractive salary suitable to your skills
  • Opportunity to work in a fast developing international company
  • Hybrid working arrangement: 3 days work from the office and 2 days from home


The offer applies to permanent work

Prosimy o załączenie do aplikacji następującej klauzuli: "Niniejszym wyrażam dobrowolnie zgodę na przetwarzanie danych osobowych zawartych w moim CV przez ManpowerGroup Sp. z o.o. z siedzibą w Warszawie przy ul. Nowogrodzkiej 68, do celów związanych z procesem rekrutacji zgodnie z Ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (tekst jednolity: Dz. U. 2014 r. poz. 1182). Wyrażam także zgodę na udostępnianie moich danych osobowych innym podmiotom z grupy Manpower oraz potencjalnym pracodawcom do celów związanych z procesem rekrutacji. Przysługuje mi prawo dostępu do moich danych i ich poprawiania."

Agencja zatrudnienia – nr certyfikatu 412.
 

Poznaj

ManpowerGroup

ManpowerGroup, światowy lider innowacyjnych rozwiązań dla rynku pracy, od 2001 roku wspiera swoich klientów i kandydatów w Polsce. W Polsce ManpowerGroup posiada 40 agencji i jest obecny w 25 miastach w całym kraju. Organizacja oferuje unikalne usługi dla firm i kandydatów poprzez: ManpowerGroup™ Solutions, Manpower® oraz Experis™. Usługi ManpowerGroup w Polsce obejmują pracę tymczasową, rekrutację stałą i badanie kompetencji pracowników, zatrudnienie zewnętrzne, outsourcing procesów, doradztwo personalne, zarządzanie karierą i outplacement.

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