Teleperformance Greece Looking For Polish Speaking Advisors in Athens! Lots of Benefits!
Teleperformance reflects values such as, Integrity, Respect, Professionalism, Innovation and Commitment since 1989. Our success lies in the shared vision of our partners, employees and stakeholders: To transform passion into excellence!
Our efforts were recently rewarded as we won "Best Multi-Lingual Contact Center in Europe 2017".
We are looking to expand our team by adding motivated professionals who will have the chance to work in a global company, enjoy the wonders of Greece, and build their own unique Mediterranean experience of a lifetime!
Polish Speaking advisors are responsible for call processing in an effective and professional manner in Polish, while at the same time using great service skills to ensure customer satisfaction. The ideal candidate will be able to report the needs of customers, to resolve any customer issues and to utilize the appropriate channels to find a resolution. Good command of English is essential for this role as well.
- To receive inbound calls, e-mails and chats from consumers requiring product support in Polish language.
- To analyze, troubleshoot and resolve all issues.
- To communicate and inform the customers clearly.
- To manage the calls handling time ensuring minimum consumer inconvenience.
- To be able to stay up to date with any system information, changes and updates.
- To set high standards of performance for self; assuming responsibility and accountability