Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Job descriptionThere is an opportunity to be part of a team within Capgemini that manages transition engagements to bring in new clients into the service line with minimal service disruption and maximum quality. This role may be also involved in transformation projects for new and existing clients....
Job description Support maintenance of internal tools and solutions (system transfers, batches uploads, raising issue tickets) in Oracle R12 system; New system’s functionalities testing; Maintain SQL database in Oracle system back-end; Work closely with all Finance & Accounting teams; Identify...
Job description • Ensuring smooth execution of migrations of mailboxes to Office 365 cloud,• Managing the escalations from the customer,• Coordinating with the Customer Post Migration issues during the Migration,• Updating the customer forecast and high level schedule in the internal tools...
Zakres obowiązków: Monitorowanie infrastruktury za pomocą dostępnych narzędzi; Rejestracja zgłoszeń za pomocą dostarczonego oprogramowania, zależnie od informacji zawartej w alarmie; Działanie zgodnie z procedurami stworzonymi dla odpowiedniego incydentu; Przesyłanie incydentów do...
Position purposeThis ServiceNow Consultant role is to assist in implementation of Service Management and Service Integration and Management solutions to support our existing and prospective clients. In collaboration with Service Integration and Management consultants, will assist clients in the...
Main accountabilities Processing O2C transactions in a timely and accurate manner; Understanding and developing the current state of processes; Analyzing and responding to Client’s and customers’ requests; Working closely with the Client and building up good relationship; Working on everyday...
Position purposeThe primary responsibility of the role will be to undertake the financial and operational modeling for Business Process Outsourcing (BPO) proposals, developing pricing structures and assessing financial risks, supporting contract negotiations and contributing to the overall...
Main accountabilities Handling of Information Security incidents (identification, analysis of evidences, identification of root cause, advise on corrective actions, documentation) Involvement in Vulnerability Assessment process: review of vulnerability reports, advise on mitigation actions,...
Opis stanowiska Obsługa przychodzących połączeń telefonicznych oraz e-maili od klientów zagranicznych, dotyczących problemów ze sprzętem komputerowym, oprogramowaniem oraz siecią; Zapewnienie profesjonalnego i rzetelnego wsparcia dla klientów; Rejestrowanie oraz klasyfikowanie...
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...
Position purposeOur Software Factory is looking for a talent to join our software development team in Krakow.Main accountabilities Creating web applications that support BPO and other business units in Capgemini Group; Web application development according to Scrum methodology Coding applications in...
Job description• Liaising with managers to ensure a full understanding of their requirements and preferences• Sourcing applicants who meet the specified criteria for the positions within IT area• Candidates pre-qualification (application screening, phone interviewing)• Delivering suitable...
Job description Ensure on time delivery in accordance with agreed processes and usage of systems (including: order processing, documentation, data management and inventory control) Manage and coordinate cross-functional order management activities, driving order execution / delivery processing and...
Job descriptionThe Major Incident Manager will be responsible for coordinating the response to all Major Incidents across all service towers and bundle providers. They will be the custodian for MIM procedures and work instructions, will manage inter-bundle provider communications and escalations in...
od 5001 do 10000 prac.
Doradztwo / Konsulting
