For our Client, an international leader in aviation industry who has opened a Global Contact Center last year in Krakow, we are looking for:
Travel Agent with German
Kraków
Nr ref.: 5459
Requirements:
- Fluency in English and German language
- Mature communication skills and excellent telephone etiquette
- A passion for providing the world’s best customer service for each and every customer
- An open mind and eagerness to continually develop
- Knowledge of airline systems and operations will be an advantage but not essential
- Solid computer skills
- Sound mathematical and problem solving skills
- Good sense of personal accountability
- A drive to recognize sales opportunities and capitalize on them
- A willingness to work in Kraków
Responsibilities:
- Answer all customer enquiries professionally and effectively leading to sales
- Effectively communicate company’s product ranges and fares and ticketing conditions with the highest customer service and accuracy
- If you enjoy customer service, this is an opportunity to learn about airline operations and build a strong foundation for an exciting career in aviation, travel or tourism
- Our team members are trusted advisors and talented problem-solvers who connect people with interesting destinations, friends and family all over the globe
We offer:
- The opportunity to travel the world with great travel benefits (free annual ticket, discounted tickets for you and your family)
- Comprehensive training and access to the latest technology to ensure success in your role
- An attractive package of social benefits
- A great work environment on the top floor of Krakow’s newest building, right in the heart of town
- Career growth with one of the world’s leading airlines and its parent, the Swire Group
- Flexible shifts adjusted to your lifestyle
- Permanent employment opportunities