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Accenture is a global management consulting, technology services and outsourcing company, with more than 305,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$ 30 billion for the fiscal year ended Aug. 31, 2014. Its home page is http://www.accenture.com/.
Accenture Operations is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Job Description:
- Become an expert on Client’s CRM product and related tools.
- Webform, Microsite and Report creation using HTML, Javascript, JQuery and SQL
- Translate business requirements into campaigns based on existing product capabilities and communicate issues or missing features to the product team
- Develop complex marketing campaigns:
- Ability to absorb business requirements and translate these to implementation plans
- System expert on existing tools - ability to interact with Product and Engineering teams when required
- Proactively identify possible problems and missing functionalities
- Troubleshoot and promptly communicate any roadblocks / issues / system errors
- Ensure quality of the campaign by extensive proofings and simulations
- Evaluate input and manage recipient data throughout campaign’s lifecycle
- Evaluate and summarize campaign results
- Communicate ideas for campaign and tool improvements
- BSC Engineering
- Extensive SQL experience is a necessity, key activities will include:
- Complex joins
- Data aggregations using sums/mins/maxes
- Data/record filtering using where/having etc.
- Segmentation/partitioning of data using Row Number function
- HTML, CSS & JQuery, Java Script, SQL, and experience with CMS back-ends
- Understanding of channel processes flows and workflows, Process Lifecycle Management.
- Familiarity with SalesForce, other CRM Software, and/or in-house B2B workflow management tools.
- Highly developed analytical and problem solving skills; detail-, excellence- and solution-oriented.
- Ability to translate business requirements into defined tasks and technical specifications.
- Open, communicative, team player with ability to collaborate and cooperate with various stakeholders at different skill levels and with diverse areas of expertise.
- Pro-active, solution-oriented, confident playing an advisory/best practice sharing role
- BPO/KPO experience would be an asset
- Experienced with Salesforce Backend would be an asset
- Understanding of B2B Marketing concepts
- Understanding of target groups, ability to understand their point of view.
- Challenging job in a professional and multinational environment
- Trainings and development programs
- Opportunity to gain broad analytical skills, experience and highly marketable specialist expertise
- Significant work atmosphere and tools
- Attractive salary and social package
Poznaj
Accenture Sp. z o.o.
Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.