We want Teleperformance to be a place that inspires you to learn, to grow and achieve your potentials. Employees’ welfare is carefully planned so you will take pride in adding your energies and talents to our team! Our company provides industry-leading training to its teams stimulates personal development and focuses on employee’s needs.
At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. In so doing, we create opportunities and value for employees, clients, customers & communities.
Support Specialist- Spanish Speaker
Job description:
- To receive E mails, Chats and Inbound Calls from customers demanding product support in Spanish and English
- Handle and resolve customers complaints
- To communicate clearly with all consumers & stay current with system information, changes and updates
Candidate's profile:
- Fluent command in both Spanish and English
- Customer Service orientation
- Capacity to work flexible hours (rotating shifts)
- Advanced Tech & typing skills
Company’s offer:
- Competitive monthly salary
- Multicultural, international and modern working environment
- Extra Payment for Overtime, Sundays and Greek Holidays (75%) and for night shifts (25%)
- 20 days annual paid holiday
- Relocation package: Free Airplane Tickets/ Free Transportation from Airport/ 2 Weeks Free accommodation in Hotel
- Career development opportunities
- Monthly performance bonus
- Reward when you refer new employees
- Team-building activities, Excursions, Themed parties, Sport events, Talent competitions, Charity work etc
- Special Discounts & Offers for all employees
- Paid training using the latest technology
- Ongoing IT and Soft skills training
- 3 extra bonuses per year
- On-site canteen
- Casual dress code
- In-House doctor and examination center
- Free Greek courses
- Employee Relations team to help new hires integrate in the Greek lifestyle and culture