Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Responsibilities include: Act as primary point of Escalation for the Client, develop relationships to build trust with senior members within the Client organization, Lead monthly/quarterly client meetings to report on performance of contracted services and projects, discuss future planning; Act as...
Grupa Heban, lider w dystrybucji materiałów budowlanych i artykułów kompleksowego wykończenia wnętrz, poszukuje kandydata do pracy w Salonie Hoff –(sklepie detalicznym z materiałami do wykończenia wnętrz), na stanowisko:
Specjalista ds. Obsługi Klienta
Miejsce pracy: Kraków
Obowiązki:
kompleksowa i profesjonalna obsługa Klientów salonu sprzedaży
tworzenie zamówień w systemie ERP
skrupulatne prowadzenie dokumentacji związanej z procesem sprzedaży i realizacją zamówień
przyjmowanie płatności zaliczkowych, gotówkowych i bezgotówkowych
obsługa systemów ratalnych
ustalanie transportu towaru
sporządzanie wraz z klientem druku reklamacji
informowanie klientów o przebiegu procesu zamówień
dbanie o dobry wizerunek firmy i miejsce pracy
wystawianie faktur zaliczkowych
kompletowanie dokumentów do zamówień kline a(umowa montażowa, załączniki do zamówień)
profesjonalna reakcja na zażalenia klientów
przyjmowanie zwrotów od klientów (dokumenty)
odpowiedzialność
za środki finansowe
za prawidłowość dokumentów w obszarze działania (prowadzeni ewidencji zwrotów transportu etc
dopilnowanie terminowy odbiór towaru przez klienta
Wymagania:
uczciwość, skrupulatność, dokładność
umiejętność budowania pozytywnych relacji z Klientem,
spostrzegawczość, umiejętność słuchania i adekwatnego reagowania na potrzeby Klienta,
wysoki poziom kultury osobistej,
bardzo dobra organizacja pracy i umiejętność planowania,
umiejętność obsługi komputera,
dyspozycyjność (praca w systemie zmianowym od godz. 8:00 do 20:00)
Oferujemy:
stałą pracę na pełny etat w oparciu o umowę o pracę
atrakcyjne wynagrodzenie
szkolenia i podnoszenie kwalifikacji
realne możliwości rozwoju zawodowego i awansu w ramach organizacji
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Responsibilities include: Act as primary point of Escalation for the Client, develop relationships to build trust with senior members within the Client organization, Lead monthly/quarterly client meetings to report on performance of contracted services and projects, discuss future planning; Act as...
