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Praca.pl Praca Małopolskie Kraków Specjalista ds. Obsługi Klienta Kraków
Specjalista ds. obsługi klienta i social media

Specjalista ds. obsługi klienta i social media

ManpowerGroup
Kraków
praca stacjonarna
3642 dni temu

Every Leap Forward Is Only Possible Because It’s Humanly Possible

ManpowerGroup, światowy lider innowacyjnych rozwiązań dla rynku pracy, od 2001 roku wspiera swoich klientów i kandydatów w Polsce. W Polsce ManpowerGroup posiada 40 agencji i jest obecny w 25 miastach w całym kraju. Organizacja oferuje unikalne usługi dla firm i kandydatów poprzez: ManpowerGroup™ Solutions, Manpower® oraz Experis™. Usługi ManpowerGroup w Polsce obejmują pracę tymczasową, rekrutację stałą i badanie kompetencji pracowników, zatrudnienie zewnętrzne, outsourcing procesów, doradztwo personalne, zarządzanie karierą i outplacement.


Specjalista ds. obsługi klienta i social media
Permanent work
Workplace: Kraków
Nr Ref.: SMEK/097/PJ/43/KTY

Job description:

 

PRACA W KRAKOWIE

 

  • Wsparcie klienta z branży lotniczej poprzez obsługę połączeń
  • Odpowiadanie na zapytania mailowe/chat
  • Obsługa Facebook'a i Tweeter'a
  • Pomoc klientom w planowaniu /rezerwacji podróży
  • Zapewnienie wysokiego standardu obsługi klienta

 

Requirements:
  • Znajomość j. niemieckiego na poziomie zaawansowanym- przynajmniej B2 poziom
  • Znajomość j. angielskiego na poziomie średniozaawansowanym
  • Ukończone studia wyższe
  • Doskonałe umiejętności komunikacyjne i pozytywne podejście do klienta
  • Umiejętność pracy w zespole
  • Doświadczenie w obsłudze klienta mile widziane
  • Gotowość do pracy zmianowej jaki i wweekendy
  • Godziny pracy: Poniedziałek - Niedziela 9:00-24:00 (dodatek nocny + taxi)

 

Offer:
  • Atrakcyjne wynagrodzenie (plus dodatkowybonus uznaniowy)
  • Atrakcyjnypakiet benefitów
  • Prywatna opieka medyczna dla pracownika, jaki jego rodziny (możliwość rozszerzenia pakietu o usługi stomatologiczne)
  • Płatneszkolenie
  • Możliwośćpracy w międzynarodowym środowisku
  • Szybkiprocess rekrutacyjny 2-3 tygodnie

 

When applying please enclose the below statement: "Hereby I voluntarily agree to the processing of personal data contained in my CV by a ManpowerGroup Sp. z.o.o. for the purpose of the recruitment process in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2014, pos. 1182). I hereby consent to the disclosure of my personal data to other entities of the Manpower group and potential employers for the purpose of the recruitment process. I have the right to access to my data and correct them."

Agencja zatrudnienia – nr certyfikatu 412.
 

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