Manpower® is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brand, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the job done each time, every time.
Speciality Team Expert – Social Media Team
Praca Stała
Workplace: Kraków
Nr Ref.: STE/035/KIM
Job Description
- Provide support to clients in travel industry sector (via telephone, e-mail, chat)
- Handle all enquiries from Customers via Facebook and Twitter
- Respond to queriessent directly by Client
- Notify customers ofany changes in their journey
- Cooperation with customers with special needs during travel
- Work with colleaguesto ensure Clients expectations are meet
- Excellent written and oral skills in German
- Good command of the English language
- Excellent customer care and proactive attitude
- Confident, flexibleand results oriented approach,
- Be positive,enthusiastic and proactive outlook,
- Willingness to work on shifts
- Working hours: Mon-Sun 9:00-24:00 (additional nightshifts benefit +taxi)
- Competitive salary
- Attractive benefits package
- Full-paid appropriate training
- Private medical carefor you and for your family (including dental care after upgrading package)
- Employee Referral Award Program
- Great development opportunities in an international, fast – paced company
- A multicultural, great working environment
- Fast recruitment process taking 2-3 weeks