Pure Jatomi, an award winning business, offers high quality health and fitness clubs across Central and Eastern Europe. Our expansion has now taken us into Turkey. To complement our health clubs in Istanbul we will be launching two exclusive spas.
Our spas, in prestigious locations, will attract clients who expect the best service, and ultimate indulgence. To ensure our customers get the luxury experience they expect we need a dynamic Spa Manager who will have full financial and operational accountability for the spas.
Reporting to the Regional Manager key responsibilities will include:
- Developing the Spa and its reputation
- Building a loyal customer base
- Managing the P&L for the business
- Delivering against challenging financial targets
- Optimising staff schedules
- Ensuring high standards of treatment are offered at all times
- Motivating and developing your team
- Launching new spas as our business develops
Exceeding our customer’s expectations and building a loyal customer base will be critical to success in this role.
To succeed in this role you will be commercially aware and have a track record in the leisure industry including previous experience running a spa. You will also be:
- Experienced in motivating a team
- Able to demonstrate the provision of exceptional customer service.
- An excellent communicator
- Able to demonstrate an aptitude for working across multiple locations
- Equally comfortable managing your finances, customers and team.
A beauty qualification is desirable but not essential.