IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Role and Responsibilities
Scope of responsibilities:
- SAP Standard Behavior
- Understanding of the high level system landscape/architecture
- Understanding of data flow that is coming from HR systems
- Master Data
- Basic troubleshooting of checking the changes with infotypes that could have a potential impact on EE’s pay.
- Identify the issue, and work with relevant stakeholders to effect a process change
- UAT Support
- Help execute UAT on behalf of the operational users, or facilitate them in executing UAT.
- Help with defining the UAT scope and data staging
- Other
- Point of contact for the Inputs teams
- Identify access issues and work directly with the Security team
- Using your technical knowledge to provide guidance for clients and the other teams
- Development and implementation of best practices and process optimization
- Ability to support training sessions to upskill payroll team members on critical areas within the system
- Providing functional support and troubleshooting non standard errors during the key payroll periods
- Responsible for raising SAP support tickets and ongoing management of defect resolution
What we offer you:
- Extensive benefits package (Multisport, OK System, private medical healthcare, life insurance, cinema tickets)
- An induction training that will allow you to smoothly transition into your new role - you will receive training from your colleagues to help you land in your job and you’ll also act as a trainer for assigned trainer-delivered, workshadow or recurring courses
- Learning: the opportunity to learn and grow your expertise taking part in trainings and language courses - global communication: want to improve your language skills? We will invest in you!
- Flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
- Diversity: different nationalities united in one team
- Teamwork: no one is left behind! You will back-up team members when the circumstances require extra support. We are a connected team that flows.
- Innovation: we keep the knowledge of processes and country specific information up to date by attending recurring courses or any other training activities as well as using existing documentation. Do you have any ideas for improvements? We want to hear them!
Introduction
The SAP Functional Support Specialist will work internally with the Payroll Operations team to leverage their SAP and Payroll process knowledge and experience to investigate payroll and system related issues and help to triage them correctly. Additionally the person will facilitate problem solving discussions and identify process improvement opportunities, and work with stakeholders to roll out the improvements.
Required Technical and Professional Expertise
- Comprehensive knowledge and experience using SAP SuccessFactors Employee Central Payroll (ECP) including problem solving
- 3-5 years of working experience in End-to-end Payroll processing
- Knowledge of SAP EC module is a welcome addition
- UAT experience
- SAP implementation experience from Operational perspective
- Ability to guide others in the field and influence improvements
- Ability to manage critical timelines with multiple teams
- Strong process improvement skills
- Strong communication both written and spoken in English
Preferred Technical and Professional Experience
- Knowledge of gSuite (Google Sheets especially) is a welcome addition
About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBM
Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.