Najnowsze oferty pracy

  • Junior Customer Care Agent - Danish speaking

    MAJOREL POLSKA   Kraków    praca zdalna
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
  • Junior Customer Care Agent - Finnish speaking

    MAJOREL POLSKA   Kraków    praca zdalna
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
  • Junior Customer Care Agent - Swedish speaking

    MAJOREL POLSKA   Kraków    praca zdalna
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
  • Junior Customer Care Agent - Norwegian speaking

    MAJOREL POLSKA   Kraków    praca zdalna
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
  • Junior Customer Care Agent - Latvian or Lithuanian or Estonian speaking

    MAJOREL POLSKA   Kraków    praca zdalna
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
  • Junior Customer Care Agent - English Speaking

    MAJOREL POLSKA   Kraków    praca hybrydowa
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
  • Junior AML & Onboarding Specialist - German and Nordic Speaking

    MAJOREL POLSKA   Kraków    praca zdalna
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
  • Junior AML & Onboarding Specialist - Danish Speaking

    MAJOREL POLSKA   Kraków    praca zdalna
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
  • Junior AML & Onboarding Specialist - Finnish Speaking

    MAJOREL POLSKA   Kraków    praca zdalna
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
  • Client Service Coordinator

    Aon   Kraków    praca hybrydowa
    specjalista (mid)  umowa o pracę  pełny etat
    22 godz.
    Responsibilities include: Act as primary point of Escalation for the Client, develop relationships to build trust with senior members within the Client organization, Lead monthly/quarterly client meetings to report on performance of contracted services and projects, discuss future planning; Act as...
Zobacz więcej ofert pracy

Renewals Coordinator

Capita (Polska) Sp. z o.o.
Kraków
praca stacjonarna
2702 dni temu

Capita is a leading business services provider with over 75,000 employees, operating in the UK, Europe, India and South Africa. Capita Polska supports clients across a range of sectors, including education, transport, health, life and pensions, insurance, and other private and public sector organisations. Recognised as most dynamically developing BPO in Poland, awarded by Outsourcing Stars and CEE Awards.


Capita is currently recruiting motivated individuals into the Capita Resourcing project in Kraków for the position of:

Renewals Coordinator
Kraków

A Renewals Coordinator plays a vital role in undertaking renewals checks on vetting checks in line with agreed targets and client requirements. You will support our UK based team to ensure all contractors supplied to our end Clients are compliant at all times. A large proportion of your time will be phone and email work to enable fast and accurate results.

Responsibilities:
  • Following and maintaining process and vetting procedures in line with client requirements
  • Maintaining a sensitive approach to personal data of applicants in line with Data Protection requirements
  • Demonstrating strong and effective English verbal and written communication skills
  • Working to own initiative and portraying first class problem-solving skills using proactive thinking and promoting out of the box solutions to our clients
  • Proactively communicating with management to inform of file status and advising where issues arise
  • Tracking and managing the renewal checks of Insurances, Sanctions, Financial Probity, Basic Disclosure and Companies House Checks
  • Highlighting checks that have not passed to UK contact in a timely manner
  • Highlighting contractors or umbrella companies who do not provide insurances policies or carrying out VOLT checks in a timely manner
  • Providing a high level service of customer service, supporting contractors with any queries they may have
  • Working independently and providing a detailed hand over to a supporting team and when you are out of the office
  • Supporting the Quality Assurance Team and other teams within Business Support Services if necessary
  • Being transparent, open and honest at all times; adhering to company values
You are a perfect candidate if you:
  • Hold a university degree
  • Are fluent in English, with excellent written and verbal communication
  • Are committed to customer service excellence
  • Have strong interpersonal skills
  • Have strong organisational and admin skills, along with the ability to multitask
  • Are detail-oriented
  • Are self-motivated and able to work autonomously
  • Are highly responsive with ability to absorb information quickly
  • Have high ethical standards
Benefits:
  • Friendly work atmosphere and positive environment with great work-life balance
  • Workplace in the city centre
  • Private medical healthcare
  • Benefit packages including Multisport card
  • A 30-minute lunch break included in the 8-hour working day
  • After work activities (football team, volleyball team, charity events, etc.)
  • Access to free in-house English classes with our dedicated English Trainer
  • Opportunity to become one of the internal Trainers
  • Work in an international and multicultural environment
We kindly inform you that we contact only chosen candidates. In your application please include the following statement: “I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)”.
 

Podobne oferty

  • Junior Customer Care Agent - Danish speaking

    MAJOREL POLSKA   Kraków    praca zdalna
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
  • Junior Customer Care Agent - Finnish speaking

    MAJOREL POLSKA   Kraków    praca zdalna
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
  • Junior Customer Care Agent - Swedish speaking

    MAJOREL POLSKA   Kraków    praca zdalna
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
  • Junior Customer Care Agent - Norwegian speaking

    MAJOREL POLSKA   Kraków    praca zdalna
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
  • Junior Customer Care Agent - Latvian or Lithuanian or Estonian speaking

    MAJOREL POLSKA   Kraków    praca zdalna
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
  • Junior Customer Care Agent - English Speaking

    MAJOREL POLSKA   Kraków    praca hybrydowa
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
  • Junior AML & Onboarding Specialist - German and Nordic Speaking

    MAJOREL POLSKA   Kraków    praca zdalna
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
  • Junior AML & Onboarding Specialist - Danish Speaking

    MAJOREL POLSKA   Kraków    praca zdalna
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
  • Junior AML & Onboarding Specialist - Finnish Speaking

    MAJOREL POLSKA   Kraków    praca zdalna
    specjalista junior / mid  umowa o pracę  pełny etat
    21 godz.
    Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
  • Client Service Coordinator

    Aon   Kraków    praca hybrydowa
    specjalista (mid)  umowa o pracę  pełny etat
    22 godz.
    Responsibilities include: Act as primary point of Escalation for the Client, develop relationships to build trust with senior members within the Client organization, Lead monthly/quarterly client meetings to report on performance of contracted services and projects, discuss future planning; Act as...