Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Onsite Technician
Wroclaw
Your Tasks
- Providing On Site 2nd line support for an international customer
- Installing, upgrading, supporting and troubleshooting End User Workspace Hardware
- Troubleshooting and configuring of Microsoft Windows / Mac Environment, Network and authorized desktop software / applications
- Being in charge of local IT inventory, CMDB, Stock
- Working closely with the Service desk team
- Maintaining positive relations with our end-users
Our Requirements
- Very good Polish and English knowledge
- Good Knowledge on end user hardware – Laptops, Mobile Devices, Phones, Printers, Scanners, Meeting room equipment
- Basic knowledge on handing Network Switches, patch panel, Server rack, Routers, Access Points, ISP devices
- Problem - solving orientation and ability to communicate effectively with technical and non-technical colleagues at all levels in the organization
- Would be an asset:
- Previous experience in the delivery of IT support services, ideally as an IT Technical Engineer/Technician
Your Benefits
- A secure job position in an exponentially growing international IT company
- Room to implement your own ideas, challenges within your own responsibility
- Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication
- A job with purpose - possibility to contribute to our CSR projects: Hemmersbach Rhino Force, Hemmersbach Kids' Family
- Welcome package, full introduction into the company, Buddy program to help you get started
- Language courses, discounts in partner universities, a wide range of trainings on our internal e-learning platform, for our employees' kids access to educational modules
- A package of co-funded benefits: multisport card, private health care as well as life insurance for you, your partner, and family members
Your Tasks
- Providing On Site 2nd line support for an international customer
- Installing, upgrading, supporting and troubleshooting End User Workspace Hardware
- Troubleshooting and configuring of Microsoft Windows / Mac Environment, Network and authorized desktop software / applications
- Being in charge of local IT inventory, CMDB, Stock
- Working closely with the Service desk team
- Maintaining positive relations with our end-users
Our Requirements
- Very good Polish and English knowledge
- Good Knowledge on end user hardware – Laptops, Mobile Devices, Phones, Printers, Scanners, Meeting room equipment
- Basic knowledge on handing Network Switches, patch panel, Server rack, Routers, Access Points, ISP devices
- Problem - solving orientation and ability to communicate effectively with technical and non-technical colleagues at all levels in the organization
- Would be an asset:
- Previous experience in the delivery of IT support services, ideally as an IT Technical Engineer/Technician
YOUR BENEFITS
- Health care package (Luxmed) for 1 PLN
- Life insurance
- Co-funded Multisport card
- Co-funded & office delivered lunches
- Onboarding program
- Job with a purpose
- Development opportunities
- Company bus from the city center
Oferujemy
- Health care package (Luxmed) for 1 PLN
- Life insurance
- Co-funded Multisport card
- Co-funded & office delivered lunches
- Onboarding program
- Job with a purpose
- Development opportunities
- Company bus from Wroclaw