Type employment: full-time employment, 24/7 shift work
At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses - helping them go from doing digital to being digital.
In Poland, our offices are located in Gdańsk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!
- Managing and overseeing the activity of the team of 15 - 20 Maps Reporting Specialists.
- Being responsible for their group day-to-day operation, managing time and effort as per SLAs.
- Providing mentorship, guidance, and career development to team
- Monitoring workflow for variations and making adjustments as necessary to meet requirements.
- Policy clarification and repository, on-floor mentor support.
- Implementing escalation channels in accordance with mutually agreed-upon procedures.
- Influencing team strategy through effective communication, building action plans, execution of the improvement plans.
- Managing attendance, forecasts, team level reporting activities.
- C1/C2 Level of English (spoken & written)
- Willing to work in a shift-based work schedule (24/7).
- Supervisory experience and experience managing projects to established requirements.
- Experience working in a B2B environment.
- Working knowledge of MS Excel / Spreadsheets in the areas like vlookup, pivot table, charts.
- Excellent communication (verbal and written), facilitation and interpersonal skills.
- Analytical with strong problem-solving and troubleshooting skills and the ability to exercise mature judgment and structured decision-making.
- Strong attention to detail with a desire to deliver accurately, efficiently and to a high standard.
- Opportunity to be part of a global organization focused on development
- Open-minded and multinational environment
- Training & development opportunities including language courses
- Professional development and clear career path
- Full equipment and paid training provided from the first day of work
- Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits.
About our Candidate Privacy Statement: https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdf
Poznaj
Cognizant Technology Solutions Poland Sp. z o.o.
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Cognizant is a leading IT Services provider globally, transforming Clients' business, operating and technology models for the digital era. Headquartered in the US, Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.At Cognizant, we celebrate diversity and inclusion across our workforce and with our partners, communities and fellow racing fans. That’s why, alongside the Aston Martin Cognizant Formula One team, we work in unison for a more inclusive future. All in, all welcome.