Elavon provides businesses with one of the most secure, cost effective and comprehensive card payment processing services available on the market today. We are wholly owned by US Bancorp, the fifth largest financial holding in the United States of America. Elavon is a top 5 Acquirer in the European market place, with a significant presence in Ireland, the UK, Germany, Norway, Poland, Spain, Mexico, Brazil and USA. At Elavon we encourage employees to grow professionally and be challenged by a leader in the payments industry. We are looking for team members to help drive our growth. Above all, we look for people who are dedicated to providing value and superior service to our customers, to our shareholders and to our communities. Come join us.
For more details about us please see our web site: www.elavon.com.
We are currently seeking a Product Support Engineer, who will work closely with other S&T staff and key business users across the organization to provide application support using a variety of technologies.
Main responsibilities:
- Provides support for applications on a daily basis, including, but may not be limited to, reviewing problems reported, prioritizing and researching these problems, determining the solutions, and resolving them;
- Documents processes and procedures required for support;
- Learns new applications and functionalities as required;
- Participates in special projects, usually involving implementation of a new tool or application;
- Travels as necessary but is minimal (expected to be less than 5%);
- Works with confidential data and exercises utmost caution to keep data safe and secure.
- Approximately 1-2 years of experience with supporting applications;
- Knowledge of: WebSphere or JBOSS, XML, Unix, JAVA/J2EE, JavaScript.;
- Strong oral and written communication skills in English;
- Knowledge of Oracle PL/SQL 10g (11g or higher preferred).
- Ability to manage a time bound and varied workload while demonstrating strong attention to detail.
- Full time position, employment agreement;
- Excellent package including complex medical care, group insurance, Multisport card, language classes;
- Highly professional, multicultural environment and high standards of work;
- Professional trainings, opportunity to develop career path in organizational structures, support in career planning;
- Work in a dynamic team with a supportive inclusive culture and strong values;
- Interaction with Clients and Colleagues across the globe;
- Good atmosphere at work and comfortable working environment;
- Opportunity to participate in social and community projects.