Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
IT Support Specialist (L2 Applications Support)
woj.
śląskie
Your Tasks
Be a part of the internal software development team in one of the best IT service providers worldwide. You will be involved in supporting and improving internal tools that help colleagues to organize their day and perform effectively.
What you will be doing:
- Enthusing your colleagues by solving complicated issues using your application and technical expertise
- Improving your technical skills by diving into source code, databases, logs to get to the rootcause of any problem
- Automating everything: if you see an opportunity to automate any chore - do it
- Keeping internal knowledge base up-to-date with new issues you've encountered and the way you've solved it
- Constantly learning: work back to back with experienced software developers - a great opportunity to learn programming
- Analysing and troubleshooting problems related to internal tools based on received incidents
- Monitoring applications: accessability, unusual activity, alerts
- Work on improving internal tools to increase their usability, stability and functionality
What you won't be doing:
- Dispatching incidents
- Providing trivial troubleshooting
- Answering calls
Our Requirements
- Customer-orientation: strive to help customers to resolve problems they've encountered
- Experience with software development: you will need to read and understand code, write simple scripts, query databases and analyze logs during troubleshooting
- Communicative in English
Would be an asset:
- Experience in writing scripts to automatize routine tasks
- Experience with PHP, Javascript
- Experience with databases, ability to write SQL queries and read the data
Your Benefits
- A secure job position in an exponentially growing international IT company
- Room to implement your own ideas, challenges within your own responsibility
- Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication
- A job with purpose - possibility to contribute to our CSR projects: Hemmersbach Rhino Force, Hemmersbach Kids’ Family
- Welcome package, full introduction into the company, Buddy program to help you get started
- Language courses, discounts in partner universities, a wide range of trainings on our internal e-learning platform, for our employees’ kids access to educational modules
- Flexible working hours
- Remote work possibility
- A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner, and family members
Your Tasks
Be a part of the internal software development team in one of the best IT service providers worldwide. You will be involved in supporting and improving internal tools that help colleagues to organize their day and perform effectively.
What you will be doing:
- Enthusing your colleagues by solving complicated issues using your application and technical expertise
- Improving your technical skills by diving into source code, databases, logs to get to the rootcause of any problem
- Automating everything: if you see an opportunity to automate any chore - do it
- Keeping internal knowledge base up-to-date with new issues you've encountered and the way you've solved it
- Constantly learning: work back to back with experienced software developers - a great opportunity to learn programming
- Analysing and troubleshooting problems related to internal tools based on received incidents
- Monitoring applications: accessability, unusual activity, alerts
- Work on improving internal tools to increase their usability, stability and functionality
What you won't be doing:
- Dispatching incidents
- Providing trivial troubleshooting
- Answering calls
Our Requirements
- Customer-orientation: strive to help customers to resolve problems they've encountered
- Experience with software development: you will need to read and understand code, write simple scripts, query databases and analyze logs during troubleshooting
- Communicative in English
Would be an asset:
- Experience in writing scripts to automatize routine tasks
- Experience with PHP, Javascript
- Experience with databases, ability to write SQL queries and read the data
YOUR BENEFITS
- Health care package (Luxmed) for 1 PLN
- Life insurance
- Co-funded Multisport card
- Co-funded & office delivered lunches
- Onboarding program
- Job with a purpose
- Development opportunities
BENEFITS
- Health care package (Luxmed) for 1 PLN
- Life insurance
- Co-funded Multisport card
- Co-funded & office delivered lunches
- Onboarding program
- Job with a purpose
- Development opportunities