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G-Force Recruitment delivers specialized recruitment services in the area of permanent recruitment and outsourcing in the form of body leasing and time & material. We support our Clients in recruitment and selection processes of the best specialists on both Polish and foreign markets. |
G-force Recruitment is a Polish recruitment company specialized in matching international personnel to vacancies that require native command of a language other than Polish. Working for major international companies throughout Poland, our clients include IT outsourcing centres, customer services departments, call centres and other Business Process Outsourcing (BPO) centres which are looking for native speakers and multilingual staff.
At the moment for our prestigious international Client for its office in Katowice we are looking for:
Helpdesk Consultant with French
Location: Katowice |
Nr Ref.: TE/KAT/15 |
Responsibilities:
- Handle technical product queries from dealers
- Provide technical support to dealers during the installation and design phase of photovoltaic installations
- Responsible for customer support concerning technical issues for PV Modules and PV Inverters
- Responsible for providing dealers with product related certificates
- Assist during the configuration of solar systems
- Answer technical support questions about solar systems installation and maintenance
- Document all call notes
- Customer RMA (Return Material Authorization) handling using ERP system
- Generate reports on several performance factors for evaluative purposes
Requirements:
- Technical education / experience required
- Fluency in French
- Good knowledge of English
- Very good knowledge of MS Office
- Excellent diagnostics and analysis skills
Our Client offers:
- Work in a dynamically developing company with European standards
- Opportunities to increase professional qualification through training and education
- Friendly work environment
- Social package and employee benefits