specjalista (mid) umowa o pracę pełny etat rekrutacja online aplikuj szybkoaplikuj bez CV
1 dni
Twój zakres obowiązków: Obsługa telefoniczna i mailowa niemieckojęzycznych klientów biznesowych i indywidualnych; Pomoc w rozwiązywaniu problemów związanych z zamówieniami; Przygotowywanie ofert cenowych na zapytanie ze strony klienta; Kontrola poprawności zamówień; Utrzymywanie...
specjalista (mid) umowa o pracę pełny etat 9 000 - 9 600 zł brutto/mies. aplikuj szybkoaplikuj bez CV
4 dni
Główne obowiązki: Komunikacja z klientami za pośrednictwem telefonu i poczty elektronicznej; Odpowiadanie na zapytania i wnioski użytkowników oraz omawianie poszczególnych przypadków; Prowadzenie bieżących spraw poprzez rejestrowanie informacji o każdej interakcji w systemie;...
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Capgemini Infrastructure Services is one of the biggest outsourcing service providers in Poland. IS has achieved great success and grown rapidly since the establishment of our first service center in Krakow in 2004. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 1,600 professionals delivers IT outsourcing services to 40 clients in 20 languages.
French Customer Service Advisor
Place of work: Kraków
Ref. no Praca/CSA/FR/KK
Job description
Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network
Delivering professional and prompt service to the customers
Keeping records of all customers’ enquiries in the reporting system
Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem
Sending more complex enquiries to the relevant IT Support Team
Requirements
Fluent knowledge of French
Communicative knowledge of English
Excellent verbal and written communication skills
Professional telephone manner
Basic experience in Windows XP (Windows 7 would be an advantage), MS Office, MS based applications
Technical support experience would be an advantage but is not necessary
Flexible, well-motivated team player, ability to work under pressure
What do we offer to the candidates:
Interesting and stable job in international team
Competitive salary with attractive benefit package
Intensive training package
Opportunity of personal development in a multinational environment
specjalista (mid) umowa o pracę pełny etat rekrutacja online aplikuj szybkoaplikuj bez CV
1 dni
Twój zakres obowiązków: Obsługa telefoniczna i mailowa niemieckojęzycznych klientów biznesowych i indywidualnych; Pomoc w rozwiązywaniu problemów związanych z zamówieniami; Przygotowywanie ofert cenowych na zapytanie ze strony klienta; Kontrola poprawności zamówień; Utrzymywanie...
specjalista (mid) umowa o pracę pełny etat 9 000 - 9 600 zł brutto/mies. aplikuj szybkoaplikuj bez CV
4 dni
Główne obowiązki: Komunikacja z klientami za pośrednictwem telefonu i poczty elektronicznej; Odpowiadanie na zapytania i wnioski użytkowników oraz omawianie poszczególnych przypadków; Prowadzenie bieżących spraw poprzez rejestrowanie informacji o każdej interakcji w systemie;...
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
