About us
Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Financial Team Leader
Place of work: Krakow
Ref. no Małopolskie > Krakow
Job description
- Support the Team in daily work
- Coach and supervise Team Members
- Taking overall responsibility for the team work organization
- Perform administrative duties related to team management
- Participate in operational meetings and calls with the Client
- Set and manage realistic and deliverable expectations with Clients
- Develop and implement efficiency improvements
- Identify changes and improvements to be implemented
- Ensure documentation methods are appropriate and cost effective
Position purpose
Responsible for daily service delivery in terms of consumer finance products offered by the Client on the French market. This new line of business is related to car loans and leasing. Team Leader will be mainly responsible managing team dealing with creation, recalculation and termination of contracts as well as collections and queries resolution.
Candidate’s profile
- Advanced knowledge of retail financing- personal loans, leasing will be an asset
- Seniority of 5+years, preferably in Finance/Banking sector
- 1+ years of experience in People Management
- Educational background (preferably Finance-related)
- Knowledge of French language- min. B1 level
- Knowledge of English language- min. C1 level
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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