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Praca.pl Praca Małopolskie Kraków Specjalista ds. Obsługi Klienta Kraków
Customer Support Specialist with English (night work)

Customer Support Specialist with English (night work)

Advisory Group TEST Human Resources
Kraków
praca stacjonarna
2536 dni temu

Our Client is an interactive agency that creates integrated marketing strategies in social media and comprehensive digital solutions.

 

Customer Support Specialist with English (night work)
Kraków
Nr ref.: 6435

Requirements:

  • Native/C2/C1
  • Readiness to work at night daily
  • Any graduate
  • Some previous professional experience in a customer-service capacity
  • Strong customer interaction skills and ability to work in a variety of customer   situations
  • Web/Tech-savvy with an affinity for innovative and emerging technology a must
  • The ability to think and react quickly
  • Passion for helping people
  • Desire for problem solving

Ideal Personal Attributes:

  • The ability and aspiration to learn on the fly and do what needs to be done
  • Team player/ collaborative operating style
  • An innovative mind always willing and able to contribute creative solutions to problems as they arise
  • The drive to go above and beyond to help people succeed
  • Passion for the startup environment

Responsibilities:

In this position you would learn how to:

  • Manage campaigns to ensure that budgets are fulfilled and optimize based on performance requirements
  • Troubleshoot issues and help solve complex problems with client integrations 
  • Initiate new features and enhancements with our Product team 
  • Handle general advertising and technical inquiries for clients and sales 
  • Function as a front-line product expert and ensure ‘best practices’ are utilized

We offer:

  • Attractive salary and benefit package 
  • Clear development and career paths 
  • Great working environment 
  • Awesome office near the city center 
  • Fresh fruit and aromatic coffee 
 

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