Ogłoszenie numer: 374757, z dnia 2014-01-29
Agfa Graphics has 140 year history of hiring great people just like you. In fact, our team includes more than 4,500 employees in over 40 countries worldwide. We're a leading supplier of pre-media solutions for commercial and newspaper printing, as well as top of class in digital printing
Customer Support representative - Obsługa klienta
Miejsce pracy: Warszawa
Opis stanowiska
- Receive, record, process and follow up customer orders or service requests
- Manage customer enquiries concerning product availability, deliveries, forecast, invoicing, and returns
- Handle supply issues, interact with sales, technicians and internal logistics teams, while keeping customers informed
- Organise/request urgent transport when needed
- Ensure efficient planning of dispatch of engineers to customer sites for install and fix of equipment
Wymagania
- Feel comfortable communicating with customers and/or colleagues of other departments;
- Native of fluent in English (required)
- Fluent in one or more European languages (German, French, Italian, Dutch, Hungarian, Swedish, Czech, Finnish, Danish)
- Have a keen sense for seeing through the questions being asked to the actual issue and you're able to explain complex issues in clear, non-technical language;
- Can think globally, act locally and love to be part of a multicultural, start-up environment
Oferujemy
- Permanent contract
- Competitive salary & benefits
- Up to 8 weeks of induction training
- The opportunity to develop your career
- Working for an international company –worldwide leading supplier of printing
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.