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Customer Service Specialist

Advisory Group TEST Human Resources
Kraków
praca stacjonarna
2525 dni temu

Our Client is a successful and dynamically developing company which is operating in the health care industry. As a global leader in protection solutions, presents in over 16 countries and employing over 13 000 people worldwide.


We are currently seeking motivated candidate for the position of:

Customer Service Specialist
Kraków
Nr ref.: 6556

Requirements:

  • Fluent English (B2/C1)
  • Extraordinary customer needs awareness and focus
  • Good communication skills
  • Computer literacy
  • Attention to details
  • Positive outlook

Responsibilities:

  • Being the first point of contact for Customers
  • Resolving Customers’ requests received via phone and email  according to agreed service levels and service standards
  • Taking care of appropriate follow-up (timely, accurately) of all Customers’ requests
  • Order handling: accurate processing of Customers’ orders
  • Claim processing
  • Cooperating with theother Company’s departaments

We offer:

  • Intresting work in a dynamically growing and prospective multinational organization
  • Attractive salary package
  • Flexible work time
  • Professional training for new employees
  • Friendly work environment
 

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