your responsibilities:
- conducting phone calls / e-mail /chat/ social – media correspondence,
- supporting incoming and outgoing calls,
- providing information of service concerned (garden machines),
- collecting and processing orders both by phone and by e-mail and others form of contact,
- helping to solve customers' problems and advising customers.
Our requirements:
- excellent customer service skills,
- technical skills,
- knowledge of English at a communicative level (B1) and Czech at a C1 level, both spoken and written,
- strong organizational skills and focus on details,
- a problem-solving mindset.
Optional:
Previous experience in the mechanical industry (car mechanic etc.)
What we offer:
- full-time work (employment contract),
- good career prospects in a reputable company that rewards employees with commitment and passion,
- social benefits: Multisport card, private medical care,
- additional vacation fund for you and your children,
- work from Monday to Friday, shifts from 09:00 - 17:00.
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.