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Zobacz więcej ofert pracy
Praca.pl Praca Małopolskie Kraków Specjalista ds. Obsługi Klienta Kraków
Customer Service Specialist Portuguese Speaker

Customer Service Specialist Portuguese Speaker

Capgemini Polska Sp. z o.o.
Kraków
praca stacjonarna
4340 dni temu

Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2500 specialists in its offices located in Krakow and Katowice.

Currently, to our Business Process Outsourcing Center in Kraków we are looking for candidates for the position of:


Customer Service Specialist Portuguese Speaker

Place of work: Kraków

Ref. no Praca/CSS/Port/KRK

Job Description:
  • Accounts Payable
  • Daily contact with vendors and the client via e-mail/phone
  • Recording all queries and incidents related to the service in the query management system
  • Analyzing the root causes of the problems
  • Posting of Fixed Assets entries, running depreciation and preparing the relevant reports
  • Performing excellent service to the client
  • Maintaining good relationship and collaborating with other departments and centres in order to resolve the issues effectively
Candidate's profile:
  • Fluent Portuguese
  • Good knowledge of English
  • Very good customer service skills and client-focus attitude
  • Strong time management skills and ability to work under pressure
  • Strong interpersonal skills and proactive approach
  • Good knowledge of MS Office
What do we offer to the candidates:
  • Interesting and stable job in international team
  • Competitive salary with attractive benefit package
    • Free private medical care
    • Flex benefits
    • Additional life insurance
  • Intensive training package
  • Opportunity of personal development in a multinational environment
  • Friendly working atmosphere
Please be advised that Capgemini Poland Sp. z o.o. located in Warsaw, Piekna Street 18th, is the administrator of personal data provided in recruitment applications. Your personal data will be processed in accordance with the Personal Data Protection Act of 29 August 1997 (Journal of Laws 2002, No. 101, item. 926 with further amendments) for the purpose of existing and future recruitment processes. Data submission is voluntary. Every person has the right to access their data in order to correct it."

Please include following statement in your application: "I hereby authorize Capgemini Poland Sp. z o.o. to process my personal data included in my job application for existing and future recruitment processes (in accordance with the Personal Data Protection August 1997,Journal of Laws 2002, No. 101, item. 926 with further amendments)."

We protect your privacy. We kindly inform you that we contact only chosen candidates. The recruitment process is conducted in accordance with the principles of equal treatment in employment, Labor Code, Chapter IIa, Art. 183a – 183e
 

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