Every Leap Forward Is Only Possible Because It’s Humanly Possible
ManpowerGroup, światowy lider innowacyjnych rozwiązań dla rynku pracy, od 2001 roku wspiera swoich klientów i kandydatów w Polsce. W Polsce ManpowerGroup posiada 40 agencji i jest obecny w 25 miastach w całym kraju. Organizacja oferuje unikalne usługi dla firm i kandydatów poprzez: ManpowerGroup™ Solutions, Manpower® oraz Experis™. Usługi ManpowerGroup w Polsce obejmują pracę tymczasową, rekrutację stałą i badanie kompetencji pracowników, zatrudnienie zewnętrzne, outsourcing procesów, doradztwo personalne, zarządzanie karierą i outplacement.
Customer Service & Social Media Expert
Permanent work
Workplace: Kraków
Nr Ref.: SMEKA/097/PJ/43/KTY
Job description:
WORK IN KRAKÓW
- Provide support to clients in travel industry sector (via telephone, e-mail, chat)
- Handle all enquiries from Customers via Facebook and Twitter
- Respond to queries sent directly by Client
- Notify customers of any changes in their journey
- Cooperation with customers with special needs during travel
- Work with colleagues to ensure Clients expectations are meet
- Excellent written and oral skills in German
- Good command of the English language
- Excellent customer care and proactive attitude
- Confident,flexible and results oriented approach,
- Be positive, enthusiastic and proactive outlook,
- Willingness to work on shifts
- Working hours: Mon-Sun 9:00-24:00 (additional nightshifts benefit +taxi)
- Competitive salary
- Attractive benefits package
- Full-paid appropriate training
- Private medical care for you and for your family (including dental care after upgrading package)
- Employee Referral Award Program
- Great development opportunities in an international, fast – paced company
- A multicultural, great working environment
- Fast recruitment process taking 2-3 weeks
