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Zobacz więcej ofert pracy
Praca.pl Praca Małopolskie Kraków Specjalista ds. Obsługi Klienta Kraków
Customer Service Representative with German

Customer Service Representative with German

Kelly Services Poland Sp. z o.o.
Kraków
praca stacjonarna
3136 dni temu

Kelly Services, founded by William R. Kelly in 1946, is an international workforce solutions provider for customers in a variety of industries in 40 countries. Kelly Services specializes in Recruitment Projects within IT, Finance, Accounting, Multi-Lingual, Sales and Marketing, Call Center, Engineering. In addition Kelly also offers an array of Consulting and Outsourcing services. Employment Agency No: 593

 

For one of our Client, we are currently looking for motivated Candidates for the position of:


Customer Service Representative with German

Location: Kraków

 

Duties / Responsibilities:

  • Acting as the first point of contact for international internal and external Customers
  • Delivering a high level support service providing timely communication and effective issue resolution
  • Resolving Customers requests and queries via phone, email with accordance to agreed internal procedures and service standards
  • Identify, analyze, evaluate and prioritize Customers' problems and potential complaints
  • Maintaining and updating internal database as new information is gathered

Requirements:

  • Good knowledge of English
  • Very good knowledge German (B2 or C1)
  • Practical experience in order management / customer service would be an asset
  • Easiness in establishing contacts with people
  • Ability to deal with multiple tasks and work in a dynamic environment
  • Good working knowledge of MS Office tools
  • Outstanding communication and interpersonal skills
  • Ability to work on own initiative as well as enjoying being part of a team

We offer:

  • Friendly working atmosphere within international organization
  • Opportunity for further professional development in the organization's structure
  • Competitive salary and bonus scheme based on individual performance
  • Attractive benefits package
When applying please enclose the below statement: “I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)”. Please be informed that we will contact only with selected candidates. Applications of persons with disabilities are also welcome.
 

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