Customer Service Representative with English (hybrid program)

Job description

• Supporting customers via phone and email on 2 different projects (technical support and online shop -  both in English language) as a part of English Back up Structure program;
• Troubleshooting and reporting technical issues;
• Supporting customers regarding computers and printers configurations (technical support);
• Walking customers through a simple order process, providing superior service regarding product offers, availability and information (online shop);
• Building and maintaining professional relationships with customers.

Requirements

• At least high school degree;
• Superior written and verbal English communication skills (Native or near Native Speaker level);
• Relevant contact center work experience is desirable but not essential.

We offer

• Contract of Employment, full time job and benefit package;
• Training & Development focus;
• Stable working hours;
• Multicultural work environment;
• Strong team spirit and friendly working atmosphere.