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Zobacz więcej ofert pracy

Manpower® is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brand, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the job done each time, every time.

Customer Service Representative (German)

Praca Stała

Workplace: Warszawa

Nr Ref.: GCE/001/TOR

Job Description

Supporting online advertisers in product related queries and advertising
Refering product feedback from customers to engineering
Activating and optimazing accounts
Managing queries from customers in relation to accounts, campaign and budget
Answering queries relating to complaints, frauds and account hijacking
Optimizing campaigns and pitching ideas to customers

Requirements

Fluent English (C1/B2) and German (C1/B2)
At least six month of experience in customer service
Preferably online-related experience, ideally in B2B environment
Exellent communication verbal and written skills
Strong problem-solving skills
Willingness to work in a rapidly-changing environment
Attention to detail

Offer

Full time employment contract and attractive salary
Working for a prestigious IT company as a client
Social benefit packages and great referral program
Friendly, multicultural environment
Mentoring program for new joiners with training opportunities
Catering and drink for employees
The ability to use your knowledge of foreign language on a daily basis at work

If you are interested in this offer please send your application by clicking Apply button.

When applying please enclose the below statement: "Hereby I voluntarily agree to the processing of personal data contained in my CV by a ManpowerGroup Sp. z.o.o. for the purpose of the recruitment process in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2014, pos. 1182). I hereby consent to the disclosure of my personal data to other entities of the Manpower group and potential employers for the purpose of the recruitment process. I have the right to access to my data and correct them."

Agencja zatrudnienia – nr certyfikatu 412.

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