Kennametal jest światowym liderem w dostarczaniu rozwiązań z zakresu narzędzi specjalistycznych wysokiej jakości, w tym narzędzi do obróbki skrawaniem, narzędzi tokarskich, frezarskich, wiertarskich. Naszym Klientom oferujemy szeroką gamę produktów, a także wsparcie techniczne.
Customer Service Representative
(16:00 – 24:00 Monday - Friday)
An excellent opportunity has become available to join Kennametal as a Customer Service Representative in Shared Services team.
The successful candidate will be responsible for a broad variety of administrative and support related tasks that cover the entry and consequent management of customer orders in a timely and accurate manner. The ability to communicate in English B2 combined with a positive attitude and willingness to learn are more important than prior work experiences.
Responsibilities
- Perform CSR related tasks to support Kennametal customers in the USA and Canada
- Work in partnership with Customer Service Team in the USA
- Use SAP, CRM, MS Office, Esker
- Work under the USA schedule
- Take the extra mile to engage customers
Typical Education and Work Experience
- Excellent English verbal and written communication skills
- Knowledge of MS Office
- Customer support attitude or previous experience in a customer facing environment are a plus
What we offer
- Competitive salary
- Stability and solid work environment
- Opportunity to work in a small team of highly professional colleagues in multinational environment