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Zobacz więcej ofert pracy

Experis™ is the global leader in professional resourcing and project-based workforce solutions. We accelerate organizations’ growth by intensely attracting, assessing and placing specialized expertise in IT, Finance & Accounting, Engineering and Healthcare to precisely deliver in-demand talent for mission-critical positions, enhancing the competitiveness of the organizations and people we serve.

Customer Service Officer with German

Workplace: Warszawa

Nr Ref.: CSO/097/GBE

Job Description

1st Level support for our Customer Service Center
insuring 2nd Level Support in E-Commerce (f.e. credit card checking's)
supporting stores in their periodical tasks
creation of training documents or manuals
testing of system and application enhancements
collaboration with external and internal partners
ticket handling (Create, Update, Dispatch, Complete, Escalate, Monitor)
on-call Emergency Service

Requirements

excellent language skills (listening, written, verbal) in German and English is required
good knowledge in Windows and Microsoft Software products
customer orientation
solution mind-set
analytical problem solving skills
ability to learn quickly and adapt to changeable environment
ITIL foundation will be an asset

Offer

international experience with daily new challenges in a young and fast paced environment
career development opportunities and continuous learning
great office atmosphere
attractive benefits
office in the center of Warsaw

If you are interested in this offer please send your application by clicking Apply button.

When applying please enclose the below statement: "Hereby I voluntarily agree to the processing of personal data contained in my CV by a ManpowerGroup Sp. z.o.o. for the purpose of the recruitment process in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2014, pos. 1182). I hereby consent to the disclosure of my personal data to other entities of the Manpower group and potential employers for the purpose of the recruitment process. I have the right to access to my data and correct them."

Agencja zatrudnienia – nr certyfikatu 412.

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