Our Client – world's No.1 spread betting and CFD provider. The company has offices in 17 countries across five continents, serving over 125,000 active clients worldwide. IG opened its new branch (R&D Center) in Krakow in 2015 and is to hire around 150 IT and Marketing Specialists for new projects and creating new products. It is highly innovative company with strong position on the market, working with new technologies in end-to-end Scrum methodology with best infrastructure and emerging technologies. If you are looking for the fast career development and extended learning opportunities, apply for the position of:
Requirements:
- A degree-level education
- Fluency in English and German language (verbal and written)
- Excellent interpersonal and communication skills
- A logical and analytical approach to problem solving
- Strong organisational and time management skills
- Literacy in MS Office
Responsibilities:
- Providing front line support to our clients across phone, email, web chat and social media
- Answering queries from our international client base on all of our products and platforms
- Proactively conversing with our clients about financial markets and our latest innovations
- Monitoring and proactively managing client payment systems
- Verifying client documentation to ensure that internal AML policies are met
- Conducting audit checks and client administration tasks
You don’t need a background in finance to apply; we’re looking for people with a passion for providing excellent service and who have an interest in learning more about financial markets.
We offer:
- Private medical cover for you and your family (Medicover)
- Life insurance (Generali)
- Annual bonus and Christmas bonus
- Flexible working hours
- Potential travel opportunities to London
- Free fresh fruit delivered daily
- Multikafeteria system ( you can choose: gym, vouchers for lunch/ shopping or cinema tickets)
- Library at the office
- Bike parking and shower
- Chill out zones (yoga classes, foosball and ping – pong table, games consoles and board games)
- No dress code!