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Customer Service Agent with Dutch

ManpowerGroup
Kraków
praca stacjonarna
3689 dni temu

Every Leap Forward Is Only Possible Because It’s Humanly Possible

ManpowerGroup, światowy lider innowacyjnych rozwiązań dla rynku pracy, od 2001 roku wspiera swoich klientów i kandydatów w Polsce. W Polsce ManpowerGroup posiada 40 agencji i jest obecny w 25 miastach w całym kraju. Organizacja oferuje unikalne usługi dla firm i kandydatów poprzez: ManpowerGroup™ Solutions, Manpower® oraz Experis™. Usługi ManpowerGroup w Polsce obejmują pracę tymczasową, rekrutację stałą i badanie kompetencji pracowników, zatrudnienie zewnętrzne, outsourcing procesów, doradztwo personalne, zarządzanie karierą i outplacement.


Customer Service Agent with Dutch
Permanent work
Workplace: Kraków
Nr Ref.: CSDK/PA/36/097/KTY

Job description:
  • Provide support to clients in travel industry sector (via telephone, e-mail, chat)
  • Handling emails, faxes and calls (incoming enquiries)
  • Helping customers with booking
  • Delivering the highest quality customer service
  • Work in team to ensure Clients expectations are meet

 

Requirements:
  • Fluent Dutch
  • Knowledge of English – intermediate level
  • Should be flexible to work in shift work and on the weekend (2-3 Saturdays per month)
  • University degree
  • Motivation to learn
  • Excellent customer care and proactive attitude
  • Being a team player
  • Previous call center, travel industry or/and hospitality experience - as an asset

 

Offer:
  • Ability to work as part of the team in multilingual environment
  • Work in dynamic international environment
  • Complex tasks
  • Young and motivated team
  • Attractive salary
  • Social benefits

 

When applying please enclose the below statement: "Hereby I voluntarily agree to the processing of personal data contained in my CV by a ManpowerGroup Sp. z.o.o. for the purpose of the recruitment process in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2014, pos. 1182). I hereby consent to the disclosure of my personal data to other entities of the Manpower group and potential employers for the purpose of the recruitment process. I have the right to access to my data and correct them."

Agencja zatrudnienia – nr certyfikatu 412.
 

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