CloudBest is a technology company headquartered in Warsaw, Poland, offering world class IT services across the globe, managing international projects in the scope of software development, content creation, customer support, marketing, and business development for its clients.
Join our team and develop with us in international structures as:
Customer Relations Specialist with Arabic
Customer Relations Specialist with Arabic [rekrutacja prowadzona online]
Warszawa
If you are a person, who:
- Is tired of being bored and repeatability at your current work and you would like to change something;
- Is proactive, and is looking for interesting solutions and likes to create new things;
- Likes a modern working environment with a start-up culture;
- Is a team player and likes to work in a dynamically changing environment.
And your professional profile is relevant to the following skills:
- Very good spoken and written English (B2-C1);
- Native Arabic;
- At least 2 years of experience in customer service / sales / marketing;
- Permission to work in Poland;
- Readiness for business trips (20% of working time) during office hours;
- Excellent organizational skills;
- Ability to work effectively under time pressure;
- Communication skills and being success-oriented;
- Experience of working with ticketing systems.
We are looking for a person just like you!
By joining our team you gain:
- Possibility of personal development and gaining experience in an international environment;
- A team of enthusiasts who successfully create a company in the fast growing blockchain industry;
- Great atmosphere and attractive working conditions in a start-up culture;
- Work in the modern office in attractive location at Wioślarska 8 (next to the Vistula river);
- Private medical care and co-financed sports card;
- Extra integration trips and events;
- Celebration of your birthday;
- Fresh pressed juices;
- Massages in the office;
- English classes at work;
- Flexible working hours.
Challenges for you:
- Current, comprehensive e-mail customer service;
- Escalating and resolving areas of concern as raised by clients;
- Caring for the company's image;
- Building good relationships with clients;
- Attending meetings with clients to build relationships with existing accounts;
- Letting customers know about other products the company offers;
- Liaising with internal departments to ensure client needs are fulfilled effectively;
- Compliance with standards and development of customer service quality;
- Updating of data in existing customer accounts.