Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Responsibilities include: Act as primary point of Escalation for the Client, develop relationships to build trust with senior members within the Client organization, Lead monthly/quarterly client meetings to report on performance of contracted services and projects, discuss future planning; Act as...
Komunikujesz się po portugalsku i angielsku? Lubisz gry i potrafisz obsługiwać klienta? Pracuj z nami! Jesteśmy krakowskim studiem zatrudniającym 70 osób. Tworzymy gry mobilne - specjalizujemy się w tytułach Mid Core z gatunków RPG oraz Match3. Naszym głównym produktem jest gra Gemstone Legends dostępna na platformach iOS oraz Android. Jest to gra z gatunku RPG z elementami puzzle, która jest osadzona w klimacie fantasy i opiera się na kolekcjonowaniu i ulepszaniu Bohaterów.
Nie obawiaj się jeśli wcześniej nie pracowałeś/aś w branży gamingowej- zapewnimy Ci odpowiednie przeszkolenie i wsparcie
Customer Experience Specialist With Portuguese
Miejsce pracy: Kraków
ZADANIA
Codzienny kontakt z graczami, głównie za pośrednictwem poczty elektronicznej i kanałów mediów społecznościowych
Zapewnienie wysokiej jakości usług dla naszych graczy
Współpraca z innymi działami (marketingiem / twórcami gier), aby zarządzać reputacją, identyfikować kluczowych graczy i koordynować działania
Zapewnienie tłumaczeń, jeśli jest to wymagane
Stała współpraca z innymi członkami zespołu
WYMAGANE SKILLE
Biegła znajomość języka portugalskiego
Dobra znajomość języka angielskiego i polskiego
Bardzo dobre umiejętności obsługi klienta i nastawienie na klienta
Umiejętności interpersonalne i proaktywne podejście
Dobra znajomość pakietu MS Office
Znajomość innego języka europejskiego będzie dodatkowym atutem
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling e-mails/tasks in SAP CRM, SAP ERP, CAPS, Baxbis, etc. Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company...
Your key tasks and responsibilities are: Handling emails and tasks in multiple CRM systems; Responding to customer inquiries in our inbox, assisting both internal and external departments Performing administrative tasks such as changing bank account details and updating company information Providing...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Your key tasks and responsibilities are: Service handling customer card applications in a professional, positive, and effective way Solving administrative tasks according to offered services and business procedures Risk assessment, AML assessment, and ensuring KYC Control and handle ODD (Ongoing Due...
Responsibilities include: Act as primary point of Escalation for the Client, develop relationships to build trust with senior members within the Client organization, Lead monthly/quarterly client meetings to report on performance of contracted services and projects, discuss future planning; Act as...
