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Praca.pl Praca Małopolskie Kraków Specjalista ds. Obsługi Klienta Kraków
Customer Experience Specialist with Portuguese

Customer Experience Specialist with Portuguese

GameDesire Sp. z o.o.
Kraków
praca stacjonarna
2661 dni temu

 

We are looking for a driven Customer Service Specialist to attract and interact with targeted virtual communities and networks users.


The goal is to gradually achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the customer services roadmap.

 

 

Customer Experience Specialist with Portuguese
Miejsce pracy: Kraków

 

 

 

Responsibilities:

  • Daily contact with players mainly via e-mail & social media channels
  • Performing excellent service to our players
  • Collaborate with other departments (product teams/marketing team/game artists team) to manage reputation, identify key players and coordinate actions
  • Providing translations if required
  • Constantly collaborating with other team members
  • Supporting Business Development Team

Skills:

  • Fluent Portuguese
  • Good knowledge of English
  • Very good customer service skills and client-focus attitude
  • Ability to analyze end to end processes
  • Strong time management skills
  • Flexibility, with an ability to adapt to changing schedule of tasks
  • Strong interpersonal skills and proactive approach
  • Good knowledge of MS Office
  • Knowledge of another language will be an asset

We offer:

  • Employment contract
  • Work for a stable company
  • Opportunity to realize one’s own ideas
  • Creative and friendly workplace atmosphere
  • Professional development opportunities thanks to numerous trainings and conferences
  • Benefits package with private health care, Multisport card, fruits at work, English lessons and many more
  • Additional bonus for cycling to work

 

Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm. ). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.
 

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