Work Type: In Office
Reporting to: Team Lead
Overall Job Purpose
As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be responsible for optimal quality and productivity levels.
What’s in it for you?
Our people are the heart-beat of our company. If you want to work in a multicultural, diverse environment with real opportunities to grow, then we’re the right choice. And, naturally, we can offer you all of the benefits of being part of a fast-growing, global business.
- Social Team Environment
- Competitive Salaries
- Quarterly Performance Bonus
- Paid Annual Leave
- Private LUX MED Medical Care
- MyBenefit (inc. Multisport)
- Relocation Support
- Quarterly Recognition Program
- PZU Life Insurance
- Paid Sick Leave
- Majorel Wellness Feel Good Program
- Full Product Training
- Career & Personal Development
- Innovation Programs
- Responsible for evaluating online social media, web page content and advertising content in conjunction with client policy
- Visually navigate and review images, videos, accounts and text-based content
- Escalate violations of client policies using internal tools
- Maintain a high level of quality in each case that you review
- Achieve weekly productivity deliverables as part of daily workflow
- Balance priorities of daily workflow tasks in line with client needs
- Opportunity to participate in client meetings to discuss findings and make on-going recommendations
- You may be required from time to time to support different workflows/products/markets
- While you will primarily support the market and workflow you have been hired for, you will also be required to support the English market. There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and or volume fluctuations
- Fluency in written and spoken Slovak Language is essential
- Intermediate level of written and verbal English is essential
- Experience navigating internet websites including social media, commercial websites etc.
- Broad knowledge of current national and international political, historical and social news
- Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material such as graphic, violent, or sexual content
- Proven ability to deliver highest quality results while paying strict attention to detail
- Ability to be flexible and adaptable to meet changing business needs
- Ability to work in a fast paced environment with high volume and complex demands
- Can remain positive during challenging assignments
- Strong work ethic and ability to work with minimal supervision
- Intermediate I.T skills with the ability to quickly learn new tools
COMPETENCIES
- Understanding the Role
- Solution & Results Orientated
- Initiative
- Collaboration & Teamwork
- Attention to Detail
- Resilience & Adaptability
- Social Awareness
- Organizational Commitment
Poznaj
MAJOREL POLSKA
Masz doświadczenie związane z customer service? A może dopiero chcesz zacząć przygodę z call center? Niezależnie od tego, w Majorel chcemy dać Ci szansę na to, żebyś w pełni wykorzystał swój potencjał.
Działamy międzynarodowo. Możesz kojarzyć nas jako lidera branży outsourcingowej. Współpracujemy z największymi firmami z całego świata. Tworzymy dla nich biura obsługi klienta.
Nasi pracownicy doceniają dobrą atmosferę panującą u nas w firmie, co jest dla nas niezwykle ważne. Wizja naszej firmy łączy się z trzema wartościami – kreatywnością, doskonałością i szacunkiem. Poznaj inne powody, dla których warto dołączyć do Majorel.