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Zobacz więcej ofert pracy
Praca.pl Praca Małopolskie Kraków Moderator treści Kraków
Content Review Specialist with English (B2)

Content Review Specialist with English (B2)

Genpact PL
Kraków
młodszy specjalista (junior)
pełny etat
umowa o pracę
praca stacjonarna
657 dni temu
Content Review Specialist with English (B2)
Location: Kraków

Function - Operations

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of a Content Review Specialist with English.

 

100% on site; office located in Kraków.

Responsibilities:
  • Review content and provide resolution based on prescribed guidelines
  • Provide resolution to maintain standards of quality
  • Recognize trends and patterns and raise issues timely
  • Provide insights to help improve the support to the users
  • Maintain a thorough understanding of process and policies
  • Provide excellent customer service to our customers
  • This job will request working in a 24/7 schedule with alternating shifts and reviewing content that might be highly egregious in nature, every day
Qualifications:    
Minimum qualifications: 
  • Very good level of English, min B2
  • Personal culture and deal with the client properly
  • High motivation and ability to learn

Preferred qualifications:

  • Effective probing skills and analyzing / understanding skills
  • Problem solving skills with customer centric approach
  • Willingness to work on a flexible schedule (potential weekend shift work)
  • Ability to work with content that can be egregious in nature, on a day to day basis
Offer:
  • Attractive salary
  • Stable job offer - employment contract
  • Various trainings (initiating, soft skills)
  • Possibly of development
  • Benefits (Insurance, Luxmed, Multisport, Lunch pass card, additional vacation days, biking policy)
Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about- us/privacy-notice-for-employment-candidates.
 

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