- Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.
- Do you have experience in the travel industry? Join one of the world’s leading Business Travel organizations!
- Your typical day:
- You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.
- Strong phone and verbal communication skills, along with active listening.
- Fluency in German, both written and verbal
- Working level of English
- Work experience in the travel, airline, hospitality or similar industry is an advantage
- Work experience in a customer experience center is an advantage
- Good typing and computer skills (MS Office applications)
- Be organized, have decision-making and analytical skills
- Team player with a great attitude
- High school education
- Fulltime role with working shifts between 9:00 and 20:00 Monday - Sunday
- Competitive salary with monthly performance-based bonuses (3600 BGN gross + performance bonus is up to 300 BGN gross per month)
- Convenient office location, close to bus stations and the metro
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.