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Zobacz więcej ofert pracy
Praca.pl Praca Małopolskie Kraków Specjalista ds. Obsługi Klienta Kraków
Billing Orders Team Leader German Speaker

Billing Orders Team Leader German Speaker

Capgemini Polska Sp. z o.o.
Kraków
praca stacjonarna
3623 dni temu

Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3000 specialists in its offices located in Krakow and Katowice.


Billing Orders Team Leader German Speaker

Place of work: Kraków

Ref. no BO/TL/Germ/KRK

Position purpose

The chosen candidate will be responsible for supervising the team of people and providing services within Customer Service area.

 
Job description
  • Supervising the team
  • Take responsibility for delivery agreed scope of work
  • Identify potential quick improvements within the processes
  • Work closely with the client and maintain good working relationship 
Requirements
  • Experience in OTC area is required
  • Experience in PTP and RTR will be an advantage
  • Very good written and oral communication skills in German
  • Good written and oral communication skills in English
  • Good analytical skills
  • Ability to enhance process and controls
  • Very good Customer Service skills and client-focus attitude
  • Strong interpersonal skills and proactive approach
  • Teamwork approach
  • Flexibility
  • Ability to work under pressure 
What we offer
  • Professional development in a dynamic, growing business
  • Free private medical care
  • Flex benefits
  • Additional life insurance
  • Participation in prestigious international projects
  • Excellent working atmosphere
Please be advised that Capgemini Poland Sp. z o.o. located in Warsaw, Al. Jerozolimskie 96, is the controller of personal data provided by you in the recruitment applications. Your personal data will be processed in accordance with the Personal Data Protection Act of 29 August 1997 (Journal of Laws2002, No. 101, item. 926 with further amendments) for the purpose of existing and future recruitment processes. Please be advised that in scope of recruitment process your personal data will be processed by the controller and sub-processors located outside European Economic Area including India’s entity. Data processing might include voice recording. Data submission is voluntary. Every person has the right to access their data in order to correct it or delete it”

Please include following statement in your application:

"I hereby authorize Capgemini Poland Sp. z o.o. to process my personal data included in my job application for existing and future recruitment processes (in accordance with the Personal Data Protection August 1997, Journal of Laws 2002, No. 101, item. 926 with further amendments).I also authorize Capgemini Poland Sp z o.o. to sub-process my personal data outside European Economic Area including India’s entity, which may also include Capgemini’s clients within and outside of EEA."

We protect your privacy. We kindly inform you that we contact only chosen candidates.The recruitment process is conducted in accordance with the principles of equal treatment in employment, Labor Code, Chapter IIa, Art. 183a– 183e.

 

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