Supporting Capacity Manager (Process Manager) Communicating the vision of Capacity Management to all involved parties; Raising awareness of the Capacity Management process within the organisation (both Capgemini and Client) Planning and managing the use of resources according to the Capacity...
Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving most common...
Kontakt z klientami zagranicznymi; Rejestrowanie oraz klasyfikowanie nadchodzących zgłoszeń; Analizowanie problemów związanych z codzienną obsługą komputera; Określanie priorytetów nadchodzących zgłoszeń;
Supporting Capacity Manager (Process Manager) Communicating the vision of Capacity Management to all involved parties; Raising awareness of the Capacity Management process within the organisation (both Capgemini and Client) Planning and managing the use of resources according to the Capacity...
Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving most common...
The primary responsibility of this position is to develop and maintain a high level design plan for the overall logical and technical customer IT architecture as well as provide technical leadership and consulting across the organization from strategic decision making down to the project planning...
The primary responsibility of this position is to participate in production and maintenance of the large scale project plans in the areas of quality and process management in the customer organization as well as supervision of the quality analysts’ team in Poand. Main accountabilities Providing...
Supporting recruitment and selection of candidates to meet the organization’s business needs; Candidates sourcing by means of all available direct and indirect methods including job portals, Polish and international universities and schools; Updating internal data base; Preselecting CVs;...
Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving most common...
Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving most common...
Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving most common...
Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving most common...
Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving most common...
Provide general database administration support for production and internal databases infrastructure, including troubleshooting continuous optimization of structures; Plan, analyze, implement and support database and data warehouse systems; Work with software engineers on schema design and SQL...
Designing and configuring Unified Communication solutions for clients; Present solutions and implementations’ best practises to clients; Being a point of contact for technical questions and problems regarding the Lync and Exchange; Implement Microsoft Communications solutions into client...