IBM BTO BCS in Cracow is one of the leading international companies providing business process support services. In our center we are providing accounting and financial services to foreign customers in three core processes: Accounts Payables, Accounts Receivable and General Ledger.
Work location: Poland, Cracow, Armii Krajowej 18
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global communication: want to improve your language skills? We will invest in you!
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flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
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diversity: different nationalities united in one team
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initiative: have ideas for improvements? We want to hear them!
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query handling process (Dutch) for Netherlands and other EU countries
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reconciliation and monitoring open vendor accounts, direct contact with vendors in case of discrepancies or any issues
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analyzing open purchase orders for all vendors
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creating orders and all tasks related to orders like order administration, execution of orders
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daily contact with vendors and clients by phone and emails regarding the system used for creating orders, answering on questions how the system works, how to create orders, what is the status of my invoice, technical support
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resolution of price discrepancies (price mismatches between invoices and orders), requesting credit notes from vendors
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cooperation with other IBM centers in English language (India, Braga)
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working week Monday-Friday; starting working hours flexible (to cover 10h service), shifts, to cover working time between: 8-18:00 CET
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Dutch advanced, other European languages will be an asset
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good team player
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good communication skills
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nice to have experience in: SAP, Excel, Accounts Payable or Procurement activities
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job contract
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the opportunity to participate in training and language courses
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an extensive benefits package (Multisport, healthcare, life insurance)
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an induction training that will allow you to smoothly transition into your new role