Lantec UK is a fast-growing IT Services and logistics provider with expertise in EPoS, ATM, Networking, Card terminals and client-server installations. The Company is looking to build upon existing relationships in key managed service accounts as well as developing new ones, particularly in retail and banking.
WAREHOUSE & CONFIGURATION ASSISTANT
Work of place: Poznań
Purpose of the role
- To conduct Warehouse & Configuration duties on behalf of Lantec UK clients
Main Responsibilities / Key Accountabilities of the job:
- To configure terminals as per process documentation
- To conduct discovery process as per process documentation
- To record all dispatches & receipts accurately
- To plan or prioritise Work Load to ensure Service Level Agreement is met and all jobs completed in accordance to the time scales;
- To work closely with field engineering team to ensure the best level of service is provided to the customer;
- To carry out any other duties which may reasonably be expected/requested;
- To maintain accurate stock records and order stock to ensure correct holding levels are maintained;
- To ensure all administration tasks are completed and returned within given time scales;
- To be available for training as and when required;
- To ensure all issues both technical and customer related are escalated according to company procedures.
Skills and qualifications required by the candidate:
- Excellent customer skills required.
- High customer focus with positive can-do attitude
- EPOS knowledge an advantage.
- Forklift licence an advantage
- Bilingual - Polish & English Languages
Specific job requirements
- Requires Personal Employment Screening – minimum 3 months worth of consecutive references will be obtain
- A credit check will be carried out to ensure you have no active CCJ's or bankruptcy