Travel Advisor with Russian
Katowice
Your responsibilities:
- Responding to customers via phone, chat, and e-mail (outbound and inbound).
- Working with confidential customer information and treating it sensitively.
- Presenting proactive, patient, empathetic and understanding attitude.
Our requirements:
- Russian language skills (C1 level) and English (min. B2 level)
- Availability to work flexible hours, sometimes on weekends and local public holidays.
- Previous experience in customer service/call center/tourism industry/airline industry is preferred.
What we offer:
- Modern workplace in the heart of Katowice.
- Team-building events.
- Fully paid training to prepare you for direct contact with customers.
- Team leader support at every stage of cooperation.
- Work with friends - the opportunity to receive a bonus for referring friends.
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.