If you are not afraid of a challenging and dynamic working environment and you are relations oriented, ambitious, you speak English well, and maybe you even know other languages – we invite you to join
CBRE Corporate Outsourcing is part of CBRE - the global leader in commercial real estate services, investment and outsourcing. In the prestigious 2016 IAOP Global Outsourcing ranking CBRE was identified as one best service providers, for many years being the undisputed number 1 for in the real estate industry. Simply join the Best!
Transition Quality Analyst
Warsaw
Responsibilities:
- Performing regular and multiple quality checks of records in lease administration database versus source documentation for Client"s with global portfolios of properties (approx. 80% of the time)
- Maintaining the highest quality and consistency of Client's portfolios by performing data completeness checks
- Acting as a first escalation point regarding quality of services delivered by 3rd Party Provider
- Being an SME in terms of quality standards and Harborflex database for Portfolio Services department
- Acting as a support for Transition, Quality and Workflow Projects Teams
- Cooperation with all Data Management and 3rd Party teams
- Suggesting and implementing improvements in the area of quality monitoring and measuring processes
- Using CRM platform to perform tasks on daily basis
- Lease abstraction in accordance with CBRE best practice (especially during induction period)
- Query management during lease abstraction process
- Delivering training sessions to 3rd Party Providers based on current quality results
- Other tasks assigned by direct supervisor
Requirements:
- Fluent English is a must
- Second foreign language will be an advantage
- Ability to adapt to stable and repetitive work environment
- Strong analytical and problem solving skills, good organizational skills
- Ability to multitask and work with tight deadlines
- Paying great attention to details
- Experience in lease analysis would be an advantage
- Bachelor"s degree or last year of Master's studies
- Good knowledge of MS Office (Excel, Power Point, Word)
We offer:
- Opportunity to gain experience in a professional, multinational corporate environment
- Multilingual (12 languages used in everyday work), friendly work atmosphere
- Private medical care with a very attractive offer
- Competitive benefit package (life insurance, partly funded language lessons, sport & recreation allowance)
- Work place located in a quickly developing office district with an easy access to public transport
