Brown Brothers Harriman (BBH) is a privately-held financial institution and has been a thought leader and solutions provider for almost 200 years. We serve the most sophisticated individuals and institutions with award-winning expertise in Investment Management, Private Banking, and Investor Services. Our 5,000 colleagues operate from 17 cities throughout North America, Europe and Asia..
BBH is committed to diversity, innovation and globalization. Our culture is driven by our goal to provide the best solutions and services to our clients and each other. Our Partnership structure creates a flat organization that promotes collaboration across all business lines. We believe that diverse ideas and the ability to come together globally across groups and borders are a competitive advantage. In order for all our teams to excel, members must trust each other and feel comfortable providing honest input from all perspectives.
This openness sparks innovation and agility, which adds to the entrepreneurial spirit and provides many more career opportunities for our staff. We are a group of high-performing, dedicated and caring professionals who believe that working together is the foundation for superior client service excellence.
As a BBH professional, your career path is yours to define. We take pride in our ability to retain our best employees. We help them manage their careers by moving top performers to new areas of BBH where their talents will make the greatest contribution. As soon as you walk through the doors at BBH, we provide you with the tools to help you succeed and grow your career.
Responsibilities:
As manager of the Projects Vendor Cost-containment (PVC) team within Enterprise Communications, this position has global responsibility to provide full life cycle services for network, voice and video solutions. This group works across infrastructure and business teams to gather requirements and coordinate with external providers to implement solutions. Emphasis is on global strategic planning which includes vendor, budget and project management as well as in-house telecom expense management.
The primary areas of focus for this position will be to manage a global team of resources and their operations/project work. We are looking for a candidate who can lead the team to improve their operational processes, establish strategic relationships with vendors, and define long term vision/road map for the group. This individual will also need strong financial and procurement experience to support budget, procurement and financial reporting processes across Enterprise Communications group.
- Manage resources to work with internal teams to track vendor incident escalations and resolution
- Request and track refunds based on outages or other contractual service level failures
- Own telecom circuit inventory, manage the ordering, installation and disconnect processes
- Reconcile vendor invoices to active circuit inventory
- Produce reporting and trend analysis to help manage vendor relationships and related costs
- Prepare status reports and monthly project management reports
- Support yearly budget process by compiling recurring maintenance and license renewal costs and analyzing budget entries by vendor, platform and team
- Compile monthly financial reports showing resource and hardware/software costs against budget
- Coordinate with Asset Management, Cost Accounting and Contracts Management teams to ensure Enterprise Communications items are being processed relative to priority and project time lines
Qualifications:
- Strong oral and written communication skills (role requires vendor interaction, internal active collaboration)
- 5-7 years of proven experience with telecommunications and other infrastructure platforms
- Vendor coordination and stewardship facilitation
- Self-starter, ability to work as an individual contributor and excel in a team environment
- Fast paced infrastructure environment, multi-tasking a must with the ability to manage own workload
- Highly motivated, quick learner with the ability to grasp new concepts and technologies
- College/university degree
