Ogłoszenie numer: 6450336, from 2022-02-14
Technical Account Manager
Location: Łódź
Job description
- As Technical Account Manager you will be required to explore and maximise opportunities within the existing customer base, whilst maintaining a particular focus on obtaining new business across your area
- To personally achieve the profit and sales target for your area
- To systematically analyse data (eg order history, inactive accounts, low activity accounts etc) to identify and qualify target customer/products for increasing sales
- Identify and select primary and secondary potential customers for periods of sales targeting (relevant to territory), concentrating on converting prospective business to achieve sales goals and profitability
- Determine pricing for managed accounts
- Maximise communication opportunities with customers and ensure all opportunities are correctly followed up to maximise sales potential
- Initiating and coordinating the development of action plans to penetrate new markets
- Advise existing customers on product choice as well as introducing new products and/or applications to increase sales
Customer Satisfaction
- Communicate internally with all departments to achieve customer satisfaction
- Identify issues, propose solutions and take part in projects to contribute to operational and sales efficiency
- To administer the needs of all existing and new customers, by personal contact by phone, email and visit to ensure complete satisfaction and maximising of sales opportunities
- Work in Unison with UK based Customer Service Coordinators to ensure all accounts are fully attended to, and that they are serviced appropriately and profitably
Reporting
- The Technical Account Manager will report on a regular basis to the Channel Manager – Account Management with data, input, ideas, feedback and overall performance of territory and sales efforts
- To report to Marketing Department in the UK opportunities, trends and competitive activities and feedback on any Marketing Plans
Requirements
- Fluent in both English and Polish language with good communication skills
- Demonstrate a proven, strong track record of consistently achieving sales targets
- Excellent administration skills
- Work out of hours and travelling to meet customers and agents in the territory
- To carry out any reasonable instructions given by management for the benefit of the Company
Optional
- Knowledge and experience of CRM systems in particular SAP
We offer
- Valid for 30 days
- Contract of employment
- Full-time
- Company Vehicle
- Fully expensed
- Salary 8,600 – 10,000 PLN/ month (gross)
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