Do you want to become a Social Media Guru?
Do you enjoy social media and be up to date what is happening in the world?
Do you like having control over what is getting posted?
Want to have a job for your passion whilst working for one of the coolest companies on Earth?
Job type: Permanent
- Day to Day operations, SL and Floor Operations management
- Organize team huddles and work towards keeping the team motivation at a higher level
- Send the Shift Handover document to shift lead of the next shift with details of all the updates and critical outages/ issues
- Prepare the shift roster
- Facilitate Administrative and operational need of the team
- Prepare and share daily Shift reports
- Assign routine tasks to the team
- Prepare consolidated weekly / monthly reports
- Accountable for the success and quality of the process
- Ensures that the process is followed correctly in Service Operations
- Approves management reporting and tool requirements
- Ability to learn to work with internal tools
- BPS experience
- Excellent English written and verbal communications skills
- Handling Escalations from Clients
- High Analytical & Coordination skills are essential
- Documentation support & research
- Excellent project skills
- Very Good people management Skills
- Ability to follow through on projects assigned
- Internet Savvy
- Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision
- Customer service orientation and ability to work in a team
- Good interpersonal and communication skills
- Ability to perform in adverse situations
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
- Open-minded and multinational environment
- Pleasant and inspiring working atmosphere
- Professional development and clear career path
- Convenient location and new office building
- Training & development opportunities within company
- Competitive salary with cafeteria benefits
Poznaj
Cognizant Technology Solutions Poland Sp. z o.o.
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Cognizant is a leading IT Services provider globally, transforming Clients' business, operating and technology models for the digital era. Headquartered in the US, Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.
At Cognizant, we celebrate diversity and inclusion across our workforce and with our partners, communities and fellow racing fans. That’s why, alongside the Aston Martin Cognizant Formula One team, we work in unison for a more inclusive future. All in, all welcome.