Manpower® is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brand, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the job done each time, every time.
Team Leader in Operations Division
Praca Stała
Workplace: Warszawa
Nr Ref.: TLA/001/TPA
Job Description
- Supporting line manager in delivery of Strategic initiatives
- Seeking opportunities to communicate the Poland value proposition
- Supporting strategic initiatives to deliver targets for the team
- Building aculture of continuous improvement and support
- Ensuring that the voice of the customer forms its core
- Ensuring business continuity arrangements continue to be fit for purpose in line with changes affecting local business area
- Reducing number of customer complains by keeping proper level of quality within the team
- Working proactively to improve Customer experience and satisfaction
- Implementing efficient and effective internal customer centric business model
- Complying with HR performance processes by setting objectives for all direct reports and conducting mid/full year performance reviews
- Building capability,robust succession plans, talent management and improve working environment
- Being a visible leader, foster a partnership approach to success, and create an environment which empowers and motivates employees
- Proven team management skills
- Experience In working In banking or another finance institution
- Higher education (preferable banking, economy or finance)
- Fluent English and another European language (written and spoken)
- Ability to work in stress environment and under time pressure
- Ability to work in changing environment.
- Communicativeness
- Computer literate (Windows – Word, Excel)
- Contract of employment for a fixed term of 12 months (replacement contract)
- Competitive salary
- Attractive social benefits
- Opportunity to useforeign languages
- Work in a prestigious company
- Good atmosphere at work